We’re the experts at making sure all our customers are comfortable, so we offer a lot of support to landlords who have to juggle the comfort of more than one tenant.

Our landlords are very keen on the 10 Year warranty we offer and the regular maintenance services we provide. Our team is flexible and is always ready to be on hand when you need urgent assistance, which works perfectly for our landlords who want to keep all their tenants happy.

We understand how crucial it is to be 100% comfortable when you’re working from home. For home-based workers and freelancers, productivity can be affected by a number of things, such as noise, humidity and discomfort. Especially considering the fact that we live in a warm climate.

Our customers who work from home, particularly freelancers always ask us for cost effective and quiet air conditioning systems that don’t take up too much space. They also want to know how long the installation process will take to fit into their often unpredictable schedules. And lastly, but most importantly, they don’t always know when their next paycheck will be so they want to know that they can afford the additional cost of installing an air conditioning unit.

Total’s Recommendations:

Ductless Cooling and Heating Systems

• If financial stability is one of your worries, you’ll be pleased to know that ductless systems operate on less power – they are smaller than traditional forced-air systems, and because the temperature-controlled air is delivered directly into a room, there is no loss in efficiency. Multi-split systems also allow homeowners to create “zones” in their home, which means they no longer have to cool rooms that aren’t occupied and focus on cooling your workspace.

• Worried about the time it will take to set-up? Installing a traditional, ducted system can take several weeks and disrupts daily activities in the home. Ductless systems are far less invasive to install, and depending upon the number of indoor and outdoor units required, can be up and running in as little as one day.

• With traditional HVAC systems, air ducts must be professionally cleaned on a regular basis, and even after cleaning, dust and allergens are left behind. Ductless systems, offer multi-stage filtration that can reduce dust, bacteria, pollen, allergens and other particulates in the air.

Being a family owned and operated business, we commend cottage business owners who start up small scale manufacturing businesses from home. When working with raw materials, the temperature of your home is crucial and we like to ensure that the business of our entrepreneurial customers doesn’t suffer with inefficient and ineffective cooling systems.

We understand that our small business owners also need us to provide a product service that can ensure minimal loss and damage to their business, which is why we liaise with them to outline the beneficial factors of Mitsubishi cooling and heating systems and how we can help them achieve long term savings, while reducing their carbon footprint.

Returning home can be a combination of joy, excitement and anticipation, but you can also feel like a fish out of water, when it comes to getting used to new products and service providers. Based on feedback from our expat customers who were referred to us by our loyal customers, trust and dependability are the major deciding factors of a long-lasting relationship.

When we meet with new customers, our main goal is to gain their trust and reassure them that we offer a reliable service with good customer service at the core of everything we do. Most of our customers who have relocated from colder countries are keen to install air conditioning systems as soon as possible and being able to manage the temperature of their home.

We can sympathise with the amount of decisions first time buyers or home improvers have to make when building or renovating a home, which is why our Diamond Dealers are qualified to recommend personalised air conditioning system configuration based on your needs. We understand that whatever we recommend has to fit in with the vision you have for your home, while ensuring efficiency and long term savings. After all, we want to ensure that while your Mitsubishi unit is doing a good job at keeping you cool, it also looks good in your space and you are happy with the overall finish.